Regulation Monitor

Auto-enrolment leaves landlords retrospectively non-compliant on MTD

HMRC enrolled landlords into MTD from September 2026 using 20-month-old data, creating retrospective record-keeping obligations from April.

PBI NewsroomPublished Last updated Editorial direction by Jamie Adams and David Adams
Illustrative image: Auto-enrolment leaves landlords retrospectively non-compliant on MTD

The retrospective record-keeping problem

MTD for Income Tax applied from 6 April 2026. Landlords enrolled automatically in September must create digital records from that date, covering nearly six months retrospectively. The first quarterly update for most taxpayers ran from 6 April to 5 July 2026, with a 7 August deadline. Those using calendar quarters reported from 1 April to 30 June, also due 7 August.

Landlords unaware of their enrolment will have missed that deadline. HMRC confirmed it will not issue penalty points for late quarterly updates during the 2026–27 tax year, but the obligation to submit remains. From 6 April 2027, missed deadlines attract penalty points, with a £200 fixed penalty after four points.

The practical burden falls on landlords to reconstruct income and expense records in MTD-compatible format for a period when they did not know they were required to keep them digitally. Paper records, spreadsheets or incomplete bookkeeping from April to September will need converting. That conversion requires MTD-compatible software, purchased under time pressure with less scope for competitive evaluation.

Software procurement and commercial pressure

Landlords enrolled automatically must choose and pay for MTD-compatible software immediately. The government does not provide free software for property income, and commercial packages typically charge monthly or annual subscriptions ranging from £10 to £50 per month depending on complexity and integration.

Late adopters forced into the market have weaker bargaining power. They cannot defer, they face overdue compliance tasks, and they may lack the technical confidence to compare products or migrate data efficiently. Software vendors benefit from a captive cohort with urgent need and limited price sensitivity.

Letting agents offering bookkeeping or compliance support services face a support cost spike. Landlord clients will ask for software recommendations, help with data migration, and explanation of quarterly obligations. Agents who have not prepared for that volume risk reputational damage if clients miss deadlines or submit incorrect data. Those offering MTD compliance as a paid service may see short-term revenue but longer-term pricing pressure as the market matures.

Incorrect enrolment and exemptions

HMRC stated it will contact auto-enrolled taxpayers through online services or by post after registration. The guidance does not clarify whether contact occurs immediately, whether it explains how to check enrolment details, or what happens if the contact fails to reach the taxpayer.

Landlords enrolled incorrectly must contact HMRC's Self Assessment general enquiries to challenge the decision. Exemptions exist for digitally excluded individuals, but the burden of proof falls on the taxpayer. HMRC has not published data on how many exemption requests it expects, how long reviews take, or whether exemptions apply retrospectively to waive overdue quarterly obligations.

Portfolio landlords who restructured since 2024–25 or who dropped below the threshold due to property sales will need to demonstrate changed circumstances. The process for doing so, and whether HMRC will accept updated figures or require formal amendment of past returns, remains unclear.

What agents and landlords should do now

Landlords above the £50,000 threshold in 2024–25 should check whether HMRC has enrolled them by logging into their Government Gateway account and reviewing MTD for Income Tax status. If enrolled, they must verify income sources listed are current and accurate.

Those enrolled with incorrect details should contact Self Assessment general enquiries immediately, citing the 24 August guidance that information may not reflect changes since the last return. Do not assume automatic correction.

Landlords who have not yet procured software should prioritise packages that integrate with existing bookkeeping or letting management systems if possible, and that allow retrospective data entry. Retrofitting six months of records is time-consuming; integration reduces duplication.

Letting agents should audit which landlord clients fall above the threshold and proactively check their enrolment status. Waiting for clients to discover overdue quarterly updates in early 2027, as the penalty regime begins, creates avoidable risk.

The April 2027 threshold drop

From 6 April 2027, the qualifying income threshold drops to £30,000. HMRC has not confirmed whether it will repeat automatic enrolment for the newly captured cohort, but the precedent suggests a second wave is likely in late 2027 or early 2028.

Landlords between £30,000 and £50,000 in 2025–26 should assume automatic enrolment will occur and sign up voluntarily to control timing and software choice. Agents with clients near the threshold should flag the risk now, not in March 2027.

The penalty regime also begins on 6 April 2027. Landlords currently behind on quarterly updates have six months to catch up before missed deadlines carry formal consequences. That window closes quickly for anyone still sourcing software or reconstructing records.

Craig Ogilvie, HMRC's director of Making Tax Digital, said many customers report the process is "straightforward and works well through their chosen software". The statement, made on 23 September 2026, does not quantify how many found it straightforward, what proportion experienced problems, or whether the sample includes automatically enrolled landlords still discovering their obligations. Evidence will emerge in exemption requests, complaint volumes, and the proportion of the 570,000 enrolled who successfully submit all quarterly updates through to January 2027.

Source notes

This article was written from the trade reporting below. The analysis and the PBI Take are ours; we have not independently verified the underlying facts.